Unfortunately, it is not unusual for equipment and machines to break down and malfunction due to wear and tear or improper operation. This is particularly annoying when the line is down or a delivery date is at stake.
Of course, we do not leave you alone and offer you fast technical support! Many service cases can be solved by an online call or telephone support. Alternatively, we can carry out the service on site or you can send the defective system to us.
For our feeders we also have many spare parts available for older systems and if a repair does take a little longer, there is the option of continuing your production with a loaner feeder on request.
We also offer regular maintenance and calibration services to keep your systems up and running and provide on-site support for installation, line integration or relocation.
We also offer individual training courses on specific topics to familiarise your staff with the systems on site or in our training centre, or to provide them with advanced knowledge in a follow-up training course.
Feel free to contact us - we will find a solution!